The Retailers’ Perks for eLearning Onboarding Training

3 Advantages to eLearning Onboarding Training for the Retail Industry

There are numerous effective ways to welcome employees into the complex and challenging, but equally rewarding career of retail. eLearning is an easy way to introduce the organization to your new employees and thoroughly immerse them in the company’s culture, processes, and policies prior to walking onto the shop floor. Creating a customized eLearning onboarding solution has various advantages, which retail organizations are increasingly benefiting from today.


Here is PulseLearning’s list of the top 3 advantages to eLearning Onboarding Training for the  Retail Industry:

1. Cost Savings

Retail is a highly fast-paced industry and in turn has a higher rate of employee turnover. New recruits need to be well trained to complete their role and be ready to hit the shop floor as quickly as possible.

By deploying a customized eLearning solution for onboarding training, new employees can learn about company policies and practical on-the-job requirements in a safe environment. Reducing the need for lengthy face-to-face training saves organizations significant costs. Your online training module can provide best practices and tips in identifying buyers’ motives, so your new employees can apply them when it’s their turn to sell.

2. Standardized Company Policies

Most retail-based HR managers would say that Onboarding Training can be a long process as it needs to cover a wide range of HR policies, procedures, and practicalities. We agree that certain induction elements require a face-to-face element, but often this training can vary and be ineffective due to the facilitator or shop location, with important elements often lost in translation.

To lessen the opportunity for error, eLearning features can incorporate Interactivity, Job Challenges, and Gamification elements to help the retention of information and ensure all new employees are gaining the same standardized information across locations. Through additional familiarization of best practices, sales techniques, and sample scenarios, new employees will be fully introduced to the organization and be in a comfortable position to begin hands on training in-store.

3. Highlighting Employee Progression

Onboarding training is the first introduction employees have to the retail organization. It is important for retail organizations to highlight the progression available to employees. Giving employees insight in their journey and how their career might progress is a huge advantage for learner engagement and retention.

During the elearning onboarding training, introducing a simple journey on the “Road to Success” highlighting the key areas employees need to travel to can boost motivation and help employees understand the requirements to reach various authority roles.

Using eLearning during your Onboarding Training certainly has substantial advantages, which retailers can use. At PulseLearning, our eLearning onboarding programs are flexibly designed to take into account the needs of the retail organization and their requirements for individual learners.

View our Onboarding eLearning Course Case Studies: US Shoe Retailer


About the Authour:

Name: Ruby Spencer


Blogger Bio: Ruby Spencer is Director of Global Curriculum Development at PulseLearning. Passionate about all things training. Ruby has designed, developed, and implemented synchronous and asynchronous training for a number of national and international Clients, including CA Technologies, VMware, IHG and Bank of America.

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