Based on recent ISO revisions, the previous ISO certification, ISO 9001:2008, has been replaced by the updated ISO 9001:2015 certification.
Quality in projects and processes is of utmost importance to operations at PulseLearning. With a focused approach on quality, which includes an acclaimed Quality Management System (QMS), PulseLearning has recently achieved its ISO 9001:2015 certification from the British Assessment Bureau (BAB). PulseLearning first achieved ISO 9001:2008 certification in 2012.
To meet ISO requirements, PulseLearning conducts regular internal audits and continually maintains a QMS so the procedures in place reflect best practices. A BAB auditor recently visited the PulseLearning headquarters in Tralee and conducted a comprehensive audit, which resulted in PulseLearning successfully obtaining the ISO 9001:2015 certification.
“Our move to ISO 9001:2015 demonstrates our desire to always perform at the highest levels of quality and efficiency. Customer focus is at the core of our values, and this achievement is an outstanding recognition to our dedicated and innovative team. This certification provides assurance to our clients and future clients that we are a company that is committed to quality in our work. The quality controls we implement ensure that the solutions delivered to our clients meet their operational needs and make an exceptional contribution to their business performance.”
– Patrick Fealy, Chief Executive Officer, PulseLearning